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Great experience with easyrentcars and average experience with supplier company

Reviewed: Tue, Jul 16, 2019
About Routes: 7.7 /10
There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.
About QEEQ: 8.0 /10
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Special SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Toronto Airport

J.Jose

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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Dec 5, 2019
“Very good experience, but didnt get the right car I wanted.”
About Routes: 10.0 /10
I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.
About QEEQ: 10.0 /10
Easy rent cars were brilliant.
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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Sep 24, 2019
“Very good”
About Routes: 8.3 /10
Very good car very good stuff
About QEEQ: 9.0 /10
Very good company

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Economy | Kia Rio or similar
Reviewed: Wed, Sep 18, 2019
About Routes: 8.3 /10
It's a lovely small company, however it took a while til they picked me up from the airport location. and also for the second time they gave me a minivan instead of the economy car i booked. If you enjoy such upgrades you're in for a good surprise. I though I just spent extra money on gas. But otherwise - a positive experience.
About QEEQ: 10.0 /10

C.Sullivan

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 11, 2019
“Friendly staff, great vehicle and an awesome rate. Will definitely rent again.”
About Routes: 9.7 /10
Pick up paperwork took a little longer than expected. As a bonus I was able to book the car for an extra day at the same great rate when I picked it up. Returning the car was super easy and quick.
About QEEQ: 10.0 /10
Booking was easy and smooth.

D.Lee

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Intermediate SUV | Nissan Rogue or similar
Reviewed: Thu, Sep 13, 2018
“Great Experience!”
About Routes: 8.6 /10
Like: Very friendly & efficient staff, they even gave us a free upgrade :) They provide a shuttle to & from the Viscount station.
Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s. We eventually figured it out.

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