Very satisfied

The car pick-up process was very smooth. From San Francisco airport, you can take the airport shuttle to the car rental building (most rental companies are there). I was fortunate to meet a gentleman from Hong Kong who speaks Mandarin. He recommended insurance, but I did not purchase it. The process was very efficient. I had reserved a Chrysler, but it was unavailable, so I chose a white Dodge from the lot with only 500 miles on it. It was very new. I quickly got used to driving it. The car's power was average, and I am not sure about the engine size, but the fuel consumption seemed high. Returning the car was even simpler and more straightforward. I will choose QEEQ again next time but will select a different model.

Very good, but the GPS provided suggests turning in 50 meters when it actually means to turn at the next intersection.

A different car to what we originally ordered but felt like an upgrade! Very helpful at the counter however we received wrong information about the GPS. We were led to believe most of the cars didn't have built in GPS but when we got out there, they all did! Perhaps have the staff know everything about the cars.

Very helpful before booking. Helped me make my decision to book with Easyrentcars. Perhaps be more clear about built in GPS.

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.