The car was clean and staff were friendly and efficient. The biggest downside was the offsite location of the car pickup from the airport. I had to wait over 30 minutes for the shuttle to arrive after letting the rental agency know I was at the terminal. Overall it took almost 1.5hours from landing to car pickup. However that is probably reflected in the competitive pricing. I will use them again if I am travelling alone, but if travelling with a family and children then will opt for an airport pickup location.

Good car, great experience. Car hire a little out of the way but not inconvenient - that element is 4/5, but otherwise all 5/5. Would come back every time.

We returned the car a day early and just because I prepaid the rental, they wouldn’t refund the day. They even wanted to charge us to take us to our hotel which was closer than the airport was. We finally convinced them to take us considering we were being charged for returning the car early. Also the light came on in the car while driving. Nearest gas station was 100km away. They, also, gave us a dirty Mazda...quite inferior to the Honda CRV.

Waited a long time to get the rental. Got charged for cleaning pet hair even though there was no pet on the car