Thrifty PERTH APT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Quinn Michelson

Australia

Reviewed: Mon, Feb 10, 2025

About Thrifty: 10.0 /10

When I picked up the car, I accidentally left my passport at the store. I realized it after arriving at the hotel, but by the time I planned to return, the store had already closed. I decided to try my luck and rushed back to the store, only to find the staff member still waiting for me (about 15 minutes after closing time). I was genuinely grateful! He also thoughtfully reminded me of important driving precautions.

About QEEQ: 10.0 /10

1 days rental

Relevant Reviews on Thrifty PERTH APT

Lynn Partridge

Australia

1 days rental

Reviewed: Mon, Jan 27, 2025

About Thrifty: 10.0 /10

Great service.

About QEEQ: 10.0 /10

A.Jamaludin

Australia

5-day rental

Medium SUV | Toyota Kluger or similar

Reviewed: Mon, Sep 9, 2024

“EASY AND FUSS FREE”

About Thrifty: 10.0 /10

Yes customer service was great when I had an issue with the car rental, quick response

About QEEQ: 10.0 /10

Easy to use platform and cheap yet quality cars

M.Lee

Australia

6-day rental

Intermediate | Polestar 2 or similar

Reviewed: Tue, Aug 13, 2024

“Very good”

About Thrifty: 10.0 /10

Draw a map in counter to tell people how to get the car.

About QEEQ: 8.0 /10

Give a map to customer where to get the car.

Chester Yonng

Australia

1 days rental

Reviewed: Sun, Feb 25, 2024

About Thrifty: 10.0 /10

This time, I picked up the car from the Hertz store at Perth Airport. The service is available until midnight, so you don't need to worry too much about the typical flight times. The pick-up process was much faster compared to the Hertz in Melbourne, possibly because I had rental information saved from a few days earlier at the Melbourne store. The service staff were very friendly. I had reserved a Nissan X-Trail, but when I arrived, they prepared a Toyota Highlander for me. I told the staff I preferred a mid-sized SUV and ideally the Kia Sportage I had driven earlier. The staff apologized and informed me they didn't have the Sportage available, but after calling a colleague, they managed to get a Subaru Forester for me within ten minutes. The car was almost new with only 12,000 km on it and no visible scratches. The staff asked if I had insurance, and I confirmed I had full coverage, so they didn't ask further. Overall, it was a great experience.

About QEEQ: 10.0 /10