Simple. All as expected. Will return for future rentals.

Although very busy the staff was excellent in maintaining a constant flow.

Better info on pick up location at the airport

I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.

The car we used was dirty outside. Inside was clean.