I booked toyota camry (group D) car at 3 pm I went on time of collection, didn’t find the car i booked or similar in same class They gave me small suv car claiming that this is upgrade as my car or similar class not available I refused to take small suv and asked for a sedan, when they said this only available otherwise you can cancel the booking. I had a business trip and the car was highly needed, so i was forced to accept it

Very supportive

Avoid Budget car rental in Dubai and Abu Dhabi!!!

Very dissatisfied, to say the least. They claimed the order didn't go through, and I had to wait for several hours. Their attitude was extremely terrible with no manners at all. I almost lost my temper.

Since Budget has stores in multiple terminals, the pickup point initially marked by QEEQ had some contradictory information. However, after contacting customer service, it was improved.

The pickup process was very slow. Despite booking well in advance, my family and I had to wait for almost an hour early in the morning.