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Search for AVIS Car Rentals in Rome
Reviewed: Thu, Mar 20, 2025
About AVIS: 6.0 /10
Extremely bad. A terrible car rental experience where I was forced to pay for various super insurance fees. I had already paid for basic insurance during the rental, but after returning the car, an additional 13,000 RMB was deducted for various super insurance and miscellaneous charges. This car rental company, AVIS, is highly deceitful. I strongly advise everyone to avoid this company as they are essentially scammers. They exploited our lack of knowledge in Italian, guiding us to sign contracts we couldn’t understand, forcing us to pay for unnecessary super insurance. Very disappointing. The other car rental companies I’ve used before did not charge such fees. Please learn from this painful lesson and avoid renting from this company. Even filing a claim proved nearly impossible to resolve because the rental company made us sign incomprehensible Italian contracts. This left us unable to pursue legal action, leading to a very frustrating and costly experience.
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AVIS
Rome Fiumicino Airport(FCO)
Rome
Italy

Relevant Reviews on AVIS Leonardo da Vinci International Airport

Augustine Windsor

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AVIS
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sun, Mar 3, 2024
About AVIS: 10.0 /10
The Avis branches at Rome Airport in Italy and Madrid Airport in Spain provided excellent service. The staff were enthusiastic and attentive, the pick-up and drop-off process was convenient and quick, and there were no hidden charges. Overall, it was a very pleasant experience. Five stars!
About QEEQ: 10.0 /10

Violet Trollpoe

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Full Size | Chevrolet Malibu or similar
AVIS
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Wed, Nov 13, 2019
About AVIS: 2.0 /10
Very dissatisfied. The original vehicle was unavailable, and I had to either downgrade, pay more for an upgrade, or cancel the order.

Horace Spender

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AVIS
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Sat, Apr 27, 2019
About AVIS: 2.0 /10
Horrible experience with AVIS rental company! They said the car I reserved was not available, and after switching vehicles, they had me sign a new contract, falsely claiming no additional charges would apply. Upon return, they said the contract included insurance and charged me 1781.88 Euros. I had already purchased comprehensive insurance in my home country and should not have to buy such expensive insurance again. This is blatant fraud! The rental company should help protect innocent consumers like us and support our complaints!

Cleveland Daisy

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AVIS
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Wed, Apr 12, 2017
About AVIS: 2.0 /10
Initially, it was agreed to return the car with a full tank. However, upon arrival, they required an empty tank and charged 67 euros for fuel. The staff was inefficient and kept chatting, taking an hour to complete a single process.

Brian Clara

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AVIS
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Tue, Aug 19, 2014
About AVIS: 10.0 /10
AVIS and Budget share the same counter. There were quite a few people picking up cars at Rome airport, and I waited for almost an hour. The car was in good condition, and returning it was even easier. Since the fuel was used up, the return desk just took the keys and signed off, and we were good to go. Very convenient.
About QEEQ: 10.0 /10

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