Not bad.

The car rental company's queue management is well-organized. They promote insurance and full-tank services, but once you decline, they generally don't push further. Returning the car is simple—just hand in the keys. The deposit pre-authorization hasn't been released yet, and I'm not sure how long it will take. I'll update my review once I find out.

Everything ok with Hertz. Good staffing.

Only nasty surprise was the added bridge-crossing fee. $8 to cross the Golden Gate, then Hertz adds another $6 in "convenience fees". Don't know what planet they are living on but that is a 75% increase, unexpected and extortionate. Bad move, Hertz, you'll be my last choice in the future.