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Live chat Email us Service Code: 1482695219
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Reviewed: Mon, Jun 23, 2025
About Alamo: 4.0 /10
The overall service was acceptable, and I can understand the slower efficiency in Europe. However, the car they gave me was too old, with mileage exceeding 50,000 kilometers. Additionally, it seemed like the car hadn't been maintained before renting it out to us. There were warning lights on during driving, the engine was excessively noisy when accelerating, and the brakes made a sound like an animal roaring, which likely indicates the brake pads need replacing. The suspension was also problematic, as going over a pothole caused the car to shake multiple times.

Relevant Reviews on Alamo Frankfurt Airport

Augustine Windsor

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Reviewed: Fri, Aug 9, 2019
About Alamo: 6.0 /10
It's okay.

Kennedy Samson

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Reviewed: Wed, May 22, 2019
About Alamo: 2.0 /10
The transaction was handled at another company's counter, and the explanation was unclear. The additional driver fee quoted was very different from the final charge. They originally said it was 5 euros per day, capped at 50 euros, and including tax it should have been around 60 euros. However, after agreeing, they charged my card 130 euros! Including the remaining balance for the car rental, it totaled over 160 euros! This is a typical case of fraudulent charges.

Evelyn Gallacher

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Reviewed: Wed, Oct 18, 2017
About Alamo: 10.0 /10
Since I paid in full on the QEEQ platform, both picking up and returning the car were very convenient.
About QEEQ: 10.0 /10

Lambert Southey

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Reviewed: Thu, Jun 23, 2016
About Alamo: 8.0 /10
I was upsold full insurance multiple times during pickup, even after informing them I already bought it domestically. It was irritating and I couldn't drive at ease throughout the trip.
Otherwise, everything was great, convenient, and fast. I originally booked a manual wagon and paid an extra 10 euros to upgrade to an automatic Jaguar. It was a new car, and cars abroad get updated quite quickly.
About QEEQ: 10.0 /10

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Compact | Volkswagen Golf Estate or similar
Reviewed: Fri, Jul 24, 2020
“Very satisfied, Toufik El Kadaoui who was great agent.”
About Alamo: 10.0 /10
I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)
About QEEQ: 10.0 /10

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