The introduction to the rental car was extremely lacking. They didn’t confirm the booking details (there was an error with the drop off location) And they didnt mention you can’t change the drop off location for electric cars. This meant we had to drive 4 hours back from LA to Fresno, change our flights and lose a night at our hotel. This was a major issue for us and was extremely stressful. It could have been avoided if the reception did their job properly.

Very good

Good, you can pick up the car very early in the morning.

Overall, the process is efficient, and the vehicle was a new one with 9000 kilometers. However, make sure to read the contract carefully as picking up the car half an hour early almost resulted in extra fees. Fortunately, it was corrected in time.