The process was fairly smooth, and upgrading the car later at my own expense was straightforward.

Car was in a very good condition and didn't have any damages. We did have to wait a very long time at the Europcar counter to get our keys. They should have also mentioned that the drop off location had changed.

Was easy to find the type of car we wanted and for the dates booked. Customer Support was helpful in figuring out the new location of drop off.

Quite satisfactory

Everything was ok only did not get the car I booked.

Very good online booking and easy but didn't get the car I wanted.

I did have some problem as I was still charged with additional 2 child care seats ( although I only used 1) despite going to the counter and rectify it before I drove off. I saw the counter lady made the correction in the system.The receipt was finalised a few days later and by then I noticed it was still on it. That was my only problem. Other than that everything was good.

Good value and very convenient.