After getting off the plane, there is a shuttle bus that directly takes you to the car rental building, which is very easy to find. The staff was very friendly and polite. They mentioned we could choose between a Toyota Camry or a Chevrolet SUV. We booked the SUV. The car was in good condition and easy to drive, though the tires were a bit noisy on the highway. I think next time it's better to rent a car with lower mileage. Overall, it was a pleasant experience.

Very satisfied

The vehicle was in excellent condition, and the pickup process was extremely streamlined, which felt a bit unusual—hand over the driver's license and passport, verify the order, receive the parking spot number, find the spot, and the black Suburban was already waiting for me. Start the engine and off we go.

The staff's service was excellent—detailed, patient, and very friendly. The vehicle was also in great condition.

At the rental store, I showed the staff the English translation of AVIS, paid the deposit, and got the FORD ESCAPE SUV smoothly. The American staff were very professional and friendly throughout the process.