CAR RENTAL REVIEWS ON AVIS IN MIAMI

Car was fine except for the air loss. Woman at the Miami counter was acting up a bit, which was unnecessary.

The best car rental app/provider there is !!!!

everything went very smooth, nice new and very comfortable car .Very friendly and nice customer service. My first rent from AVIS but Im definitely going to try them again

Qeeq seems to be a good idea of finding good deals. I was a bit confused about my payment tho.... I paid in british pounds but the rental invoice shows us dollars practically the same amount (228gbp-234usd)-maybe the spread was charged by qeeq -Im satisfied anyway.... Thanks!

Excelente el personal. Atento y expeditivo. Gracias!

QEEQ es un sitio excelente. Siempre cumplieron con lo que ofrecian. Precios increíbles.

The rental was smooth and efficient at pick up and drop off, and the staff were helpful. My one issue is an extra charge applied of $152.90 , with a receipt that shows only an apparent fuel shortfall on return of just 0.5 gallons even though the fuel gauge showed over the full point on return. (which I confirmed on return but did not think to photograph).

Good customer service so far. I appreciated the advice email before pickup. I would like some follow up on this surcharge issue.

The car was fine but both rear tyres were showing very low pressure and there was no water at all in the windscreen washer bottle on pick up. I drove to the nearest garage and filled the windscreen washer bottle and inflated the tyres to the correct pressure

The booking platform was easy to use and gave all the relevant information

Had booked the car for 3 weeks , returned it after 2 weeks as engine was over heating. The process took awhile to sort out very poor service.

Totally satisfied with your service will use again..

Waited over 30mins at the pick up and then further to get out of the blocked car park. Staff were helpful when finally got to them lol

Site worked great and the price was good, will use again for sure.

Asked for a Ford explorer, received a Ford flex. Even though it was not what we had reserved it was still a very good vehicle.

Everything went very easy and smooth, will definitely recommend and use again.

Todo muy bien. Gracias

I had a charge 24 hours after dropping the car back for ‘TOL’ $168.87. This is apparently a fixed charge toll product which was completely mis represented to me. The car was not ready when I arrived at the desk. I made it clear to the clerk that I would not be using the car in an area of Florida with toll roads except for leaving and returning to the airport. When I queried the toll arrangements she told me it was simply a device in the car which would pay the tolls automatically and would recharge my credit card later with the amounts of the tolls. I rent cars all the time and I stay away from cheaper less reputable operators to avoid the type of practices I encountered on this occasion with Avis/Budget. I did not expect this type of deception and mis-selling from Avis/Budget. My point is when the product was sold to me it was sold under false pretences. Nobody would purchase a product for $168 when they know they will use $8 in tolls. That is not right, and is not what should be happening with a reputable rental company. I visit Florida several times every year for the last 15 years always rent a car and this is the first time it has happened. Normally I get recharged for the tolls I use only. Secondly, the car should be ready at the time it is booked, and thirdly a reputable company should not tell you the car is full at the desk and in the paperwork when it was in actual fact half full when I picked the car up, requiring me to go back to the desk and waste more time during the pick up process. It is the worst rental experience I have ever had in Florida.

Innovative booking platform, and I like the price reduction protector

Just when leaving the city, I got a warning that a tire was underinflated. I had to go and find air before continuing.

The staff at Miami Airport were quite diligent and responsible. The contract was explained clearly, and there were no extra charges as rumored. The car pickup was also quite fast.

JACK at front desk is an authentic thief...he put $500+ of services and extras without my consent...There's an claim filed against him and I'll take it to the court.