Insurance coverage is unclear and you generally feel ripped off by easyrentcars and green motion

I was charged £40 extra a day for insurance when i took out cover with QEED, this nearly double the cost of the hire.

Staff becomes rude when I decide not purchase additional car insurance. Vehicle has engine oil warning and coolant level warning after I drive away.

Hard to find- we went to wrong car hire place (due to looking for easy rent) Felt very pressured to buy expensive insurance and ultimately felt ripped off. Won’t use again

We were running late and needed to contact Green motion. They did not answer their phone or respond to emails. In the end we were able to contact Easyrent cars and both Lisa and Tania were amazing. I suggest you get additional staff to answer the phone to avoid unnecessary anxiety of there are mishaps with collection. When we did arrive, the staff at Greemotion were amazing, and there is no way they could have answered the phone as they were way too busy.