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Live chat Email us Service Code: 2683699123
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Pickup terrible, would not accept my credit card and wanted to charge me an extra $400!!

Reviewed: Wed, Jul 24, 2019
About Easirent: 7.0 /10
Car was very basic (no central licking, windy windows etc). Counter staff at pickup very rude and said my credit card had expired, card actually expires at end of the month. This was not explained in any paperwork or at the time of booking. Tried to charge extra $400 so I could use my debit card. Eventually had to pay $1800 deposit on my works credit card. Another couple in the pickup location were having a similar problem and were also being charged lots of extra for their booking. Very dissatisfied with the customer service. In contrast the drop off could not have been easier!
About QEEQ: 8.0 /10
Intermediate | Nissan Sentra or similar

Relevant Reviews on Easirent Orlando International Airport

L.McKeown

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Full Size | Nissan Altima or similar
Reviewed: Mon, Jul 22, 2019
About Easirent: 2.0 /10
They are the worst hire company that I have ever used, you should consider taking them off your site. Their shuttle bus took 1.5 hours to pick me up. When I picked up the car they told me that I either had to leave a deposit of $1800 on my card which I would not receive back until around 4 weeks after I dropped the car back off. The alternative was to pay them $390.00 to waiver this, this is the option I took. That fee was more than the rental fee it’s self. Absolute rip off.
About QEEQ: 10.0 /10
Your platform is excellent and I will continue to use it in the future.

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Full Size Van | Nissan NV3500 or similar
Reviewed: Tue, Jul 9, 2019
“Good but need more shuttle vans”
About Easirent: 9.2 /10
Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

D.Tripathy

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Convertible | Volkswagen Beetle Cabrio or similar
Reviewed: Mon, Jul 8, 2019
“Horrible service by Easirent car Service while bookiing is way easier and smooth .”
About Easirent: 6.7 /10
staff didnt provide similar cars even though it was mentioned in portal while booking and asked for extra charges. Had to wait for 30 minutes while picking up car and people were shouting at the time of pick up car . Car was dirty inside and out . there was a TPMS error in the car which made me freak out through out the trip .

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Intermediate | Nissan Sentra or similar
Reviewed: Tue, Jun 25, 2019
“Horrible customer service. Will never rent from again”
About Easirent: 6.0 /10
Car was fairly newer. No issues with car itself. But the customer service at the location was horrid. We weren't the only ones who had issues. One family left and rented elsewhere. Horrible customer service, will never use this company again

N.Papadatos

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jun 7, 2019
“Worst service ever. Rude and not informative.”
About Easirent: 5.3 /10
Registration attendant was rude and very pushy. Used fear tactics to intimidate clients to purchase excessive insurance. Did not give us clear directions as to where the car was on the lot. He seemed disgruntled due to the fact that we did not use his upgrades. Not good business. I am a seasoned business traveler and will not use your rental agency again. When we received the car the interior windows were dirty and parking tickets from your last client were still in the window.
About QEEQ: 8.0 /10

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