Great

The wait was long..to pick up n drop off. 1st the shuttle driver picked up a person n dropped them off before taking us to get our rental which was unacceptable. Get to the counter the gentleman was not friendly it was three of us waiting one person working and the person ahead of me had issues,it was late n I was tired. the car needed maintenance hard to drive I think it needed power steering fluid. I dropped off n it was two workers n I waited 30 minutes to just to return a key n sign..The Staff was not very friendly nor helpful..but for the price I guess u get what you pay for.

The window washing fluid was empty. Inside of the front windshield was dirty.

Car was very basic (no central licking, windy windows etc). Counter staff at pickup very rude and said my credit card had expired, card actually expires at end of the month. This was not explained in any paperwork or at the time of booking. Tried to charge extra $400 so I could use my debit card. Eventually had to pay $1800 deposit on my works credit card. Another couple in the pickup location were having a similar problem and were also being charged lots of extra for their booking. Very dissatisfied with the customer service. In contrast the drop off could not have been easier!

staff didnt provide similar cars even though it was mentioned in portal while booking and asked for extra charges. Had to wait for 30 minutes while picking up car and people were shouting at the time of pick up car . Car was dirty inside and out . there was a TPMS error in the car which made me freak out through out the trip .

Car was a disaster. Dirty, smelly, scrapped up, Poor maintenance, 2 tires needed 5-10lbs air each day. Counter staff unorganized, car turn around took almost 1 hr, and waited at airport for 1 hr to be picked up. Seats and interior so dirty we cleaned in ourselves and purchased blankets to sit on. Tank was near zero.