Very satisfied

Hertz's service is very standardized, but the efficiency of car pickup is not very high. I waited for an hour at their Union Square location to get the car. The vehicle had less than 5000 kilometers, was clean and very new. However, I booked an Altima Classic online but received a Versa Classic instead. Not sure if these two cars are considered 'same class,' although the latter was sufficient, its power and space are noticeably less. It's worth mentioning that the car return efficiency was extremely high. At the huge Hertz return area at Los Angeles airport, the staff checked the car in 2 minutes and then a shuttle bus took me back to my hotel near the airport. Overall, quite satisfied.

Our initial contact was very good....he was a very competent gentleman and we felt he was helping and advising without a hard sell.

Thr site was functionally clear and delivered on what "was on the tin".

Long queue on arrival at Hertz counters. Only 4 position open of 13 available. Had to then endure a hard up-sell to more expensive vehicles (up to $100 per day extra). Twice had to have the rental contract changed to get back to the Rogue that had been ordered.

Had not used QEEQ.COM before but everything worked well and would use again. Certainly cheaper than going to Hertz direct. In future, please remind us that you want photos of the counter and road trip. I didn’t take any this time.

Like: Exactly the car we booked. Excellent condition with low mileage. Fully unrestricted SS Camero which was a joy to drive. A great car for the Las Vegas experience and enhanced our trip greatly.
Dislike: Nothing to complain about. All good.