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+886 2 2656 3571
Live chat Email us Service Code: 7364613223
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Search for Europcar Car Rentals in Cairns

Unprofessional payment handling. Inexcusable

Reviewed: Wed, Jul 24, 2019
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About QEEQ: 7.0 /10
KIA Carnival image
Europcar
Cairns Airport(CNS)
Cairns
Australia
Full Size Van | KIA Carnival or similar

Relevant Reviews on Europcar in Australia

Cornelia Elizabeth

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Apr 17, 2024
About Europcar: 2.0 /10

Murray Isaac

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Europcar
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, Feb 21, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

P.Behrenbruch

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Economy | MG 3 or similar
Europcar
Perth Airport(PER)
Perth
Australia
Reviewed: Thu, Aug 10, 2023
“Good going!”
About Europcar: 10.0 /10
For a small car, it was great!
About QEEQ: 10.0 /10
No problem at all this time.

View more >
Economy | Kia Rio or similar
Europcar
Miles
Australia
Reviewed: Sun, Apr 12, 2020
“Great all round experience!”
About Europcar: 10.0 /10
Great customer service!!
About QEEQ: 10.0 /10
Great company to book through!

PJ

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Compact SUV | Kia Sportage or similar
Europcar
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Tue, Feb 25, 2020
“Ok”
About Europcar: 8.0 /10
Car was dirty on the inside. Not cleaned, dirty windscreen, dash dirty. Only i was at the counter to pick up the car and they still took over 30min to find a suitable car for me.
About QEEQ: 8.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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