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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
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+48 732 126 852
From other countries or regions
+1-8007618913
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+886 2 2656 3571
Live chat Email us Service Code: 1463598132
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Search for Europcar Car Rentals in Cairns

Unprofessional payment handling. Inexcusable

Reviewed: Wed, Jul 24, 2019
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About QEEQ: 7.0 /10
KIA Carnival image
Europcar
Cairns Airport(CNS)
Cairns
Australia
Full Size Van | KIA Carnival or similar

Relevant Reviews on Europcar in Australia

Christopher Alsop(p)

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Aug 29, 2019
About Europcar: 10.0 /10
Quick pickup process and detailed explanations.
About QEEQ: 10.0 /10

Richard Wesley

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Aug 20, 2017
About Europcar: 8.0 /10
Car pickup was pretty easy; it's my first time renting a car abroad.
About QEEQ: 8.0 /10

Joshua Stone

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Europcar
Geelong
Australia
Reviewed: Sun, Sep 11, 2016
About Europcar: 10.0 /10
The service was decent, but the car was too old. Even after refueling, the fuel gauge didn't display properly.
About QEEQ: 10.0 /10

B.Fahrendorf

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Standard | Toyota Camry or similar
Europcar
Toowoomba
Australia
Reviewed: Wed, Sep 19, 2018
“The best place to rent in Australia”
About Europcar: 10.0 /10
Like: Thank you for a great referral after all the other rental places where a disaster they where great it was a refreshing change

Suhail Falak

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Economy | Hyundai Accent or similar
Europcar
Proserpine Whitsunday Coast Airport(PPP)
Proserpine
Australia
Reviewed: Wed, Jun 20, 2018
“Good, smooth experience.”
About Europcar: 8.6 /10
Like: car was upgraded from Hyundai Accent to Mitsubishi ASX. Car condition was great. Drop-off was a breeze.
Dislike: Long pick-up time.

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