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Reviewed: Wed, Sep 24, 2025
About Europcar: 10.0 /10
The Europcar rental counter is conveniently located on the right-hand side as soon as you exit Terminal 2 at Frankfurt Airport. The processing time is around 10 minutes, which is fast and efficient. The pickup point is on the lower ground floor, and as long as you follow the signs, you won’t go wrong. Note that when driving out, there’s a barrier – just place your finger on the scanner and it will lift after issuing you a card. For the second barrier, insert the card you received earlier. Returning the car is also straightforward. Follow the airport directions to the designated area where staff will be waiting. You can leave the car and leave quickly without wasting time.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Molly Ann

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Reviewed: Tue, Oct 7, 2025
About Europcar: 10.0 /10
The car rental process was simple and fast, and the additional insurance charges were reasonable.
About QEEQ: 10.0 /10

Cyril Marcus

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Reviewed: Mon, Jul 28, 2025
About Europcar: 10.0 /10
Fairly standard.
About QEEQ: 10.0 /10

Dennis Hope

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Reviewed: Tue, Sep 17, 2019
About Europcar: 10.0 /10
The service staff were polite and did not forcefully sell insurance. The efficiency of car return inspection was also high. It's just that it was hard to find the service personnel when picking up the car, but there were no major issues. When leaving with the car, the first gate was to take a ticket, which was a bit confusing at first on how to proceed, but fortunately other people in their cars gave tips.
About QEEQ: 10.0 /10

Gail Benjamin

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Reviewed: Wed, Oct 10, 2018
About Europcar: 10.0 /10
I was two and a half hours late to pick up the car and was told the vehicle was no longer available. Communication with customer service was unhelpful (they said it was my fault for not reading the rental terms). I had to negotiate with the car rental company myself, and they finally resolved it (originally rented at Terminal 2, but they contacted Terminal 1 where a car was available).

Julie Richard

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Reviewed: Thu, Aug 17, 2017
About Europcar: 2.0 /10

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