It is always a greatexperience with Routes car rental and Qeeq

Very close to the airport, with a shuttle service to the car rental company. There's a gas station nearby, very convenient.

I spent almost 2 hours at the pick up store. The process to get a car form Routes is so so lengthy and paper based and tiring that in that same time I could file my papers and start running for the Premier of Ontario. I mean its just crazy long process - location is short staffed as well. I still gave 4 star rating just because the person at the counter was courteous though also already frustrated with that kind of paperwork. I could actually see their coffee cup filled and cold - their management has to do something about this crappy situation. There were abt 6 people ahead of me in the queue and still I spent abt 2 hours picking the car.

All well

I was surprised that this was a brand new vehicle - I was quite possibly the 2nd person to ever drive it

I use them all the time - so far they can't be beat!

The rented car exceeded my expectations. I received a new car in less than 10 minutes, the lady at the reception desk being very kind and helpful. I can't hope for anything better, even if the car doesn't rent directly from the airport parking (in this case the price could reach double). But the rental center is close to the airport and it is easy to arrive by a free shuttle bus from Viscount link train between the terminals station.