Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.