Easy and convenient

The service was very average. I rented a car in Dubai before, and the difference is significant. Basically, there is no service at all. There were scratches on the car, and they only took photos after I repeatedly reminded them. Otherwise, they would just hand you the keys and leave. They didn't explain things like how to use the various car light switches or refueling info. Midway through the drive, a warning popped up about low tire pressure in one of the wheels, which shows that they didn't properly maintain the vehicle before handing it over.

Easy to find, not many people in line, but the rental point is a 5-minute walk from the actual pickup location.

The GPS malfunctioned during use, couldn't return the car at night, had to make another trip in the morning. Tire pressure was low, causing a driving hazard, windows were dirty, lots of noise inside the car, no Chinese service, and the fuel tank was not full!

Highly recommended.

Easy process and reasonable price

Only one thing I didn't like is that their cars are not allowed to be taken to snow mountains. Otherwise, the process was good and vehicle was great.