good

スタッフの数が少なく，日本語も全く通じないので時間がかかりすぎた。車は古く両サイドミラーが汚くて見にくいし、バックモニターも途中から映らなくなった。燃料を満タンにしたが帰りの空港までの走行で少し減った為か、後日100ドル請求された。 今後Hertzは利用しないだろう。

予約は簡単で使いやすい。 価格が安いかどうかはわからない。

Took three attempts to find me a car. That's three times I was sent to walk to the parking lot (in the freezing cold night) and back to the office. Took nearly an hour to get the car. Gas tank not full, 5 miles after leaving the parking lot the needle moved off full, so probably a gallon

Fine

I’m still waiting for my deposit back, how long do I have to wait?

The branch address on this website is incorrect, and has been so for, I understand, over two years. It sent me to Tweed-New Haven Airport, and the actual address was 1 George St. in New Haven. At least they were kind enough to send someone to pick me up, but really, how hard is it to update important information like this?

I will use this platform again, and have already recommended it to others.

Like: upgrade for the car as the one i rented was not available. Staff was really friendly
Dislike: Everything ok