good

Not bad.

Very satisfied.

The car broke down for three hours, called Hertz, no response after three hours. Later, a passerby helped to start the car, drove it back to the airport, and the manager-level staff at the rental company showed no apology for our experience. They did not provide a sufficient professional attitude when things went wrong. If you want to ruin your vacation, use this terrible company.

The parking and rental locations are very easy to find. I rented the lowest tier Lechi, but it was unavailable later. They upgraded me to a higher tier model. They were really friendly.

We booked over a month in advance, but when we arrived at the pickup location, they said the car wasn't suitable for four people. After showing the reservation information, they claimed the car we booked wasn't available. They only offered a pickup truck or a smaller model. We ended up taking the pickup truck to the airport to exchange for another car. The replacement car was very old, with more than 38,000 miles on it and very high fuel consumption. The staff at the pickup location had a poor attitude.