The staff wasn't clear about the fuel charge and they charged me double the real price

They provided a Hyundai Staria, a 9-seater vehicle with more space.

Excellent Budget car rental at Abu Dhabi airport with great customer service, car condition and everything went very smoothly.

Excellent booking process and best price in comparison to other online brokers.

The car wasn’t clean , it has a bad smell , the petroleum wasn’t full . They didn’t accept a credit card with enough amounts that was expected in many countries. They charges wasn’t clear for me and after I return the car they charge an d they didn’t send me an invoice with details. Very bad experience with a bad company.

The Budget Staff at the Abu Dhabi International Airport were amazing. They were friendly, polite and very professional. They answered all my questions and also gave me local driving tips so I can avoid getting traffic fines. The picking up experience was amazing and took less than 30 minutes (the car was ready for us on time) and the drop off experience was even faster and smoother. The front desk staff even helped us with our luggage (they didn't have to but they went out of their way to do so). Very happy with Budget and 100% recommend this location to everyone. Special thank you to the front desk staff of Budget, you guys are making the customer experience that much better. Thanks and keep up the good service.