No long queues as expected. Very fast, you can choose any car within the agreed category.

The service was attentive and enthusiastic. The return process was simple and convenient. The car was relatively new and trustworthy.

Authentic and generous portions

Pickup is very convenient. The staff helped us operate the self-service terminal, so no need to wait in line at the counter, which was great! Returning the car was even simpler; you drive to the return location, the staff verifies your name, and you can just get off and grab your luggage. The car condition was quite good too. I drove a mid-sized JEEP with just 13,000 miles.

Our flight arrived on time and we had a very small wait for the transport bus at LAX to take us to the rental area. We were processed quickly and given our choice of cars which is one of the main reasons we have chosen Alamo for our past few trips. Everything was explained well and we were on our way within a few minutes.

Booking was straight forward and easy. The price didn't change and to be honest I didn't bother comparing so don't know if that worked. Simple to use.