Quick rental and good cars. Free upgrade...

Arrived at the store at 9:30 PM. The first floor was empty, and I only found an A4 paper directing me to the second floor after looking around. The process took about 15 minutes; the guy was wearing headphones, so he was slow. The store is entirely staffed by Indians, who are not very efficient. Returned the car at 5 PM. The whole process took 50 minutes because all the staff were busy. Unlike big companies like Hertz, they took a long time to check the car.

This is a shameless car rental company. The store employees are negligent and do nothing, tampering with the original rental agreement. The company supports them and even asks customers to provide video and audio evidence, arbitrarily charging customers. Complaints are ineffective and lawsuits are inconvenient, resulting in significant losses. The British are absolutely unreliable, be very cautious when renting a car! I recommend recording video and audio during car rental!

Quite disappointing. Long waiting time. Poor service attitude. Annoying pressure to buy insurance. Not punctual. Reserved model was not available.

Great value for money so no complaints other then sometimes the cars are not cleaned properly.

GOOD SERVICE