Expensive one way fee

Budget was great. We had tried to book through them initially but each time we went back to the site the price had gone up. Went through qeeq and got a good price for what we wanted.

Qeeq worked well. Had never heard of it before so was sceptical but that turned out to be unfounded. They gave us a heads up about the hold/bond that would be required on pickup which saved us stressing about it at the time.

Great car rental experience

Very satisfied

It was okay. I paid a prepayment of 244 RMB when I booked, and I confirmed this with the staff when picking up the car. However, after returning home, I was charged again.

The counter staff tried to ask us to upgrade to BMW. We are not English speaking people so we didn’t realize what he said. When we pick up the car and check the contract, I realized we got extra charged. Then we went back to him to ask to change to original type car. He asked us to wait on the side, we waited for just few minutes and he passed the key to us said number 24, it’s the last parking lot on the left side, when we got there, there is no car. And we checked all the cars’ lisence plate then we got the car. It was on the right side and the first one not the last one. The number actually is 25. We feel the staff just wanted to trick us because we changed our mind to upgrade. Feel not good.

Good app