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Search for Budget Car Rentals in Portland

The booking process was smooth, but the service and product from Budget has been terrible.

Reviewed: Sun, Aug 11, 2019
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
N/A
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Volkswagen Jetta image
Budget
Portland
United States
Standard | Volkswagen Jetta or similar

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There were two unexpected situations: 1. I chose Full to Full fuel option, but the staff asked me to switch to another fuel option which is to return empty, for a higher fee. I don't understand this kind of business practice, and hope this will stop. 2. I booked a Toyota Prius, but I got Ford Fusion hybrid, but I was happy with the change.
About QEEQ: 10.0 /10

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