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Search for Budget Car Rentals in Portland

The booking process was smooth, but the service and product from Budget has been terrible.

Reviewed: Sun, Aug 11, 2019
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
N/A
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Volkswagen Jetta image
Budget
Portland
United States
Standard | Volkswagen Jetta or similar

Relevant Reviews on Budget in United States

Maureen Ruskin

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Budget
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Nov 14, 2024
About Budget: 4.0 /10
The car pickup and usage were fine, but after returning the car, the rental company charged numerous hidden fees. Despite returning the car with a full tank, they still charged over $30 for fuel. Additionally, there were $430 charges for personal and other insurance that were not mentioned during pickup. The issue has not yet been resolved.
About QEEQ: 10.0 /10

Amy Jordan

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Budget
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Aug 20, 2023
About Budget: 8.0 /10
The service was great, the shuttle bus driver was really cool, and the car was in good condition.
About QEEQ: 10.0 /10

Iris Gallup

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Budget
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Feb 20, 2018
About Budget: 6.0 /10
There was a long discussion with the company regarding insurance issues, unclear if it was a website or rental company problem.

H.Chan

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Large SUV | ford Explorer 7 Seats or similar
Budget
Tampa Airport(TPA)
Tampa
United States
Reviewed: Mon, Jan 13, 2020
“Poor condition of the car”
About Budget: 6.3 /10
The vehicle is brand new but it could not start on the second day morning after I got it. Although I called the Budget Roadside assistance but the problem could not be fixed. Finally I found out that the keyless system of the key was failure even I changed the key battery. I went to the Budget shop in the city for help but they did not have same category of vehicle for exchange. I only used the emergency startup to start the engine every time in this 2 weeks.
About QEEQ: 8.0 /10

J.Duff

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Full Size | Chrysler 200 or similar
Budget
Kissimmee
United States
Reviewed: Sat, Sep 14, 2019
“Lovely car but customer experience poor due to one person letting the company down.”
About Budget: 6.0 /10
The man behind the counter was rude on pick up of vehicle and even ruder on return. He questioned the cleanliness of the vehicle on return despite it being unclean on pick up. He had no people skills and his non-verbal communication was negative. If hes not happy in the job then perhaps it's not for him or he should seek supervision from his manager.

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