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Live chat Email us Service Code: 8927445312
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The booking process was smooth, but the service and product from Budget has been terrible.

Reviewed: Sun, Aug 11, 2019
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
N/A
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Standard | Volkswagen Jetta or similar

Relevant Reviews on Budget in United States

Emmanuel Field

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Reviewed: Wed, May 21, 2025
About Budget: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Geraldine Evan

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Reviewed: Tue, Aug 21, 2018
About Budget: 10.0 /10
There are at least six or seven rental companies together, very convenient. This one is quite large. I booked a Ford Edge but ended up with a Hyundai Santa Fe Sport. Really liked it.
About QEEQ: 10.0 /10

Winni Law

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Reviewed: Sat, Jun 18, 2016
About Budget: 10.0 /10
The car rental company's staff were very professional. This is my third time renting a car in the US, and I am quite satisfied.

G.Lukwaro

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Mini Van | Chrysler Pacifica or similar
Reviewed: Tue, Aug 20, 2019
“It was excellent!”
About Budget: 10.0 /10
I had to wait a little longer because of high demand on the day of rental, but it was well worth it as I got a good car in a very good condition and was very well cleaned up, ready for my vacation road trip.
About QEEQ: 10.0 /10
It was a good value for the money. You guys keep doing what you do and we will continue to use you happily.

C.Dickson

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Compact | Ford Focus or similar
Reviewed: Wed, Jul 10, 2019
“Friendly, quick and easy”
About Budget: 10.0 /10
Staff help was very good. Only problem is finding the car. They need someone in the garage to guide you.
About QEEQ: 10.0 /10
Easy and no problems

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