Excellent

It's acceptable.

The service attitude and car condition were good. However, the GPS had low battery and was set to Japanese, so I had to go back to the staff to reset it, which took some time and caused me to arrive at the hotel late.

The store initially asked us to pay a higher price than what QEEQ had informed us. We didn't pay immediately and told them we might have paid a partial deposit which should be deducted. Later, they didn't insist on charging more. Seems like they were trying to pull a fast one. No pressure to buy insurance. Returning the car was very easy.

I picked up the car at the counter, and the staff kept trying to sell me additional services. Fortunately, I couldn’t understand him!

I have to say I was very disappointd with Alamo. 1. We had no choice of vehicle, there was two their both in the same luxury category but was only allowed one of the two without an explanation. 2. The car was not even clean and to make matters worse either the people who hired the car before us or the rental staff had been smoking dope. It was that bad that on the second day we had had enough and paid for the car to get a interior detail. So disappointed. The only benefit was the car did drive and ride fantastic and would gladly get another Lincoln.

Very easy to use..