Excellent

Got the car in less than 15 minutes

Returning the car was quick, convenient, with no unnecessary issues or hassle.

Okay

The car pickup was quick, and the vehicle's condition was decent. However, the staff's attitude was somewhat indifferent, most likely because it's an airport with many tourists. We picked up the car 25 minutes earlier than our scheduled time and noticed they charged us an extra $20. Fortunately, we double-checked and told them we'd return the car earlier, then they promptly canceled the extra charge. Overall, it was pretty good, and I would recommend it.

I had lost my driving license & I orally I was told by the lady at the Alamo counter I couldn’t rent without the original license - even though I had printed out a copy (I keep a copy on Dropbox) & a UK government DVLA access check code - but when I told the manager I rent direct from Alamo every few weeks in the USA - he said it was fine. I only booked through you since ALAMO had no cars showing as available - so good for you for having stock with them.

Easy :)