Good Rental

Excellent service

Terrible pick up process. Told we could extend our rental time by call the main number. When I called I was told that I could not change the return date or time

- The car was nice - Under staffed office at pick up - No indications at the airport where to go for the shuttle transfer service / it appeared to be at departures level, which was not indicated in documents or in the airport - if you don't take the extra insurance they offer ... they give you a car with a hidden problem, that they charge you at drop-off (we argued about it, but it didn't help - we sent a reclamation by e-mail, nog reaction up to date) - the amount they reserve on your credit card is double comparared to the indication at online reservation

- good overview of possible rents, user friendly website - the reservation system should be more clear by which renting company the car is offered, showing more clearly the logo and - the reservation system should show the rating of the renting company. For "OK cars" it appears to be very bad ... but this is not showed by your website when choosing.

Fantastic car - Peugeot 7 seater auto Only fault is the pick up is 10 minutes off site and they only have 1 shuttle bus operating so this can cause a bit of a wait outside the airport also no instructions or signs to tell you where to stand and wait. Tip : exit the airport cross to the central reservation and wait about 30 meters on the left.

I struggled to find the drop off point.