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Live chat Email us Service Code: 9904089132
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Not very happy with ACE rent a car!

Reviewed: Wed, Aug 21, 2019
About ACE: 5.0 /10
I got a Hyundai Elantra, about 70k miles, broken liner underneath the engine hanging to the ground. I asked for another one that shows on my reservation, but no more car. Very disappointed
Standard | Ford Fusion Saloon 2 Doors or similar

Relevant Reviews on ACE in United States

l.Miller

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Nov 27, 2019
“Awesome service! Great Value!”
About ACE: 9.3 /10
Customer service from pick up to drop off was fantastic.
About QEEQ: 10.0 /10

D.Ramirez

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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 16, 2019
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE: 8.3 /10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

C.Loveridge

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Sat, Jun 29, 2019
“It was bad overall. Booking was great.”
About ACE: 4.3 /10
There was a very long wait to get the car. It wasn't the car I reserved. There were a lot of hidden fees. I had to pay a 250 deposit and 100 dollars for a toll package from ACE. I asked if I brought the car back earlier if I would get refunded they said no refunds. I wasn't the only person that was there that was unhappy. There were 4 others there that were unhappy. WOULD NOT RECOMMEND ACE to an ENEMY. Worst rental car service ever.
About QEEQ: 8.0 /10
Had a great experience using this service.

P.Gray

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Apr 9, 2019
“10”
About ACE: 9.3 /10
Only issue was that the tank was only 3/4 full on pickup
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Apr 8, 2019
“Excellent”
About ACE: 10.0 /10
Very positive experience. My first time renting from Ace and I'll be back.
About QEEQ: 10.0 /10

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