I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.

Easy rent cars were brilliant.

It's a good rental company, at my last rental time I didn't have luck. I got one dirty car and my full-to-full gas contract wasn't respected.

The location at Toronto Airport where the Routes shuttle pick up is was very difficult to find, better signage would have helped. Excellent value for money, the car was beautiful.Excellent customer service from the shuttle driver and the receptionist at Routes.

Easy to use. Good to have it linked to an APP and FB messenger.

All good.

All good.

I had a fantastic experience here. Very fast service, not the most friendly but I would rather quicker service anyway! The shuttle bus worked very well and ran every 15 minutes, only took 5 mins to get to the terminal. I had a lovely brand new car. Booked economy size (voucher stated Toyota Yaris hatchback or similar) and received a huge Kia Forte sedan! It was great :-) No unexpected extras, would definitely rent here again