Great, after initial problems picking up the car.

George

Australia

Reviewed: Thu, Aug 22, 2019

About ACE Rental Cars: 8.3 /10

The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.

About QEEQ: 8.0 /10

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Melbourne Airport

Jerry Lucas

Australia

1 days rental

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sat, Oct 5, 2024

About ACE Rental Cars: 10.0 /10

The staff is very friendly.

About QEEQ: 10.0 /10

King Ford

Australia

1 days rental

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Feb 19, 2024

About ACE Rental Cars: 10.0 /10

Excellent, but the pick-up process took a bit long.

About QEEQ: 10.0 /10

c.phillip

Australia

21-day rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Apr 10, 2020

“We will never use Ace car rentals again, it left a very bitter taste in our mouths.”

About ACE Rental Cars: 6.0 /10

The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??