Excellent

Very satisfied

Picked up the car at Washington Dulles Airport. In general, it was quite convenient, but it's a bit different from other places. Here, the rental companies use their own branded vans to take customers to their specific locations. It's not a central rental point. Once you arrive, you handle the paperwork.

It's acceptable.

The process was efficient with minimal unnecessary talk. They will try to sell insurance, but just refuse if you don't need it.

In September, we took a self-guided tour of the West Coast of the USA and chose Alamo car rental near Ontario Airport through QEEQ. The location shares a hall with several other rental companies. Upon entering, we easily found the company's service counter. The front desk staff was very friendly and proficient in their duties (I had booked through QEEQ and had all the necessary documents ready). The self-service pick-up was convenient and quick! The car was in good condition with only 8700 miles on it when I picked it up.