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Live chat Email us Service Code: 1850725268
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Search for Routes Car Rentals in Vancouver

PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!

Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Eudora Dan

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Sep 14, 2024
About Routes: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Penny DuBois

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jun 27, 2018
About Routes: 2.0 /10

I.Cantu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 8, 2019
“Convenient and Great Deal”
About Routes: 9.7 /10
All was fantastic EXCEPT the wait time to pick up the car. Waited in line for over an hour, although I had secured my rental and paid for it online. Routes should have a separate line for customers who make online arrangements before hand to avoid the excessive waiting among customers barely contracting....
About QEEQ: 10.0 /10
Simple, easy, convenient and best deal offered.

p.brannan

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 28, 2019
“After a bad start everything was good”
About Routes: 7.3 /10
Had a long wait for pickup from airport Was offered a car that had a cracked windscreen and still to be cleaned I refused that car I enquired about another car on the lot was told it was unavailable. Eventually got another vehicle sitting on the same lot!!!
About QEEQ: 8.0 /10

Y.CHAU

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Economy | Toyota Yaris or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 19, 2018
“Pretty good!”
About Routes: 9.4 /10
Like: Cheap and clean car
Dislike: Shuttle there and back to airport took longer than I would’ve liked.

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