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Search for Routes Car Rentals in Vancouver

PAINFUL EXPERIENCE, RUDE STAFF, RIDICULUS WAITING TIME!!!

Reviewed: Tue, Aug 27, 2019
About Routes: 2.0 /10
Horrible company! Terrible service, staff rude and very unhelpful - creating problems for customers, ridiculous restrictions on cars. Waiting time was painfully long. I understand busy companies but waiting 2 hours in a queue is NOT ACCEPTABLE!!!!! I'm honestly surprised this company still exists..? Puzzled about that! I highly advise DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Hogan Vogt

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Oct 1, 2018
About Routes: 6.0 /10

S.Modugu

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Dec 5, 2019
“OK”
About Routes: 8.7 /10
There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.
About QEEQ: 10.0 /10

SMO

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Intermediate | Honda Civic or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Sep 30, 2019
“Better fits my budget”
About Routes: 7.3 /10
The staff could be a little more helpful rather than just minding their own business after asking the customer to wait in the sitting area for more than 20mins after all documentation is completed, could be that I went in on a Sunday in the evening and they are overworked.
About QEEQ: 10.0 /10
Nice website with all required information at one place

F

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Sep 3, 2019
“Don't take Routes”
About Routes: 4.0 /10
They will try to get money in every way possible. Everyone was angry. Shuttle system do not work at all. Feel like a scam.
About QEEQ: 8.0 /10

Brenda

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jul 28, 2019
About Routes: 9.3 /10
The upgrade was fantastic and appreciated! The check in process was a little lengthy due to the business and what looked to be a new location and set up. We’ve rented via Routes many times and will continue to do so.
About QEEQ: 10.0 /10
Best rate advertised!!

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