Overall service was good, but I was fined for returning the car with 10 liters less fuel, and the penalty was calculated based on 35 liters at double the fuel price. It seems unfair to me.

Poor service, waited a long time, constant upselling, the car had only 3/4 tank of gas. Ordered a booster seat but got a child seat instead, with no refund.

When traveling through NZ, was NEVER told that needed to change cars at the ferry, between the north and south island. Had to change all my ferry bookings at the last minute. Absolute nightmare of an experience and neither Europcar nor Easyrentcars.com wanted to take the blame for the lack of notice. VERY unimpressed with both. Would have rented from other companies if rentals hadn't been sold out.

The chek-in was a total disaster, about an hour with nobody in front of us. They said the problem was all on Easy Rental that messed up everything.

Like: I just love this car
Dislike: No faults to mention