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Search for ACE Car Rentals in Montreal

Not a disaster but very frustrating rental

Reviewed: Wed, Sep 11, 2019
About ACE: 6.7 /10
Personnel are nice but check-in process is confused and chaotic. Personnel are nice but do not explain the difficulty of getting and returning a vehicle given the underground parking and storage. The vehicle itself was not well maintained. The "change oil soon" light was on when we first got it. The windshield wiper liquid was empty. The low tire pressure indicator was on within a few miles of leaving the location. The return attendant knew that this was a false alarm when I returned the car. I wasted $10 putting air in one tire every time the indicator came on. All in all this location needs some intense training.
About QEEQ: 10.0 /10
Toyota Yaris 2 Doors image
ACE
Montreal
Canada
Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on ACE in Canada

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Compact | Toyota Corolla or similar
ACE
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sat, Nov 25, 2023
“NOT ACE AT ALL”
About ACE: 4.0 /10
The car itself was fine, but the overall experience was poor. Pick up did not go well having to wait 20+ minutes for the airport shuttle, then a further hour or so sorting out all the paperwork. This included being told I had to pay extra for 'their insurance' having already upgraded insurance on the original booking. When I booked the car it was good value for money but with this 'extra insurance' that they insisted I purchased it was comparable with other more reputable brands. To be honest, I was fearing the worst dropping the car back. There were several stressed customers there not happy about the insurance 'extras' and/or the time it was taking (reflecting my own experience). However, drop off was relatively straightforward although I was kept waiting about 20 minutes for the shuttle to return me to the airport. All in all, not a good experience and I will be careful to check reviews / use a more reputable company in the future.
About QEEQ: 8.0 /10
ACE has a lot of bad reviews and would query whether QEEQ want to continue promoting them...

T.Baker

View more >
Large SUV | Hyundai Santa Fe 7 Seats or similar
ACE
Calgary Airport(YYC)
Calgary
Canada
Reviewed: Sun, Aug 18, 2019
“Long wait but overall good experience.”
About ACE: 8.3 /10
They tried to give me a smaller vehicle than booked but once noted they brought the proper vehicle.
About QEEQ: 8.0 /10
Cheapest price I could find.

K.Morrison

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Economy | Ford Fiesta or similar
ACE
Vancouver
Canada
Reviewed: Mon, Jul 29, 2019
“Easy really lives up to the name.”
About ACE: 9.7 /10
Only snag was calling for airport pickup, line was busy for about 10 minutes. Pick up was fast though and my car rental was upgraded to a Subaru Outback. Fast return and shuttle to airport which was just a few minutes away. Loved the car, no hassle rental, would use the same company again.
About QEEQ: 10.0 /10
Found what I wanted without going through a number of webpages. Prices were in Canadian dollars. Got email confirmation right away. I'd use Easyrentcars again.

B.Lambert

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Compact | Toyota Corolla or similar
ACE
Charlottetown
Canada
Reviewed: Sat, Jul 21, 2018
“Excellent”
About ACE: 10.0 /10
Like: Service in Charlottetown Pei was absolutely excellent! I've traveled all over the world and was most impressed with everyone at Ace helping with directions etc. Car was wonderful and super economical fin gas.
Dislike: Nothing I didn't like. Have already recommended ACE to several freinds.

G.Koprash

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Economy | Hyundai Accent or similar
ACE
Billy Bishop Toronto City Centre Airport(YTZ)
Toronto
Canada
Reviewed: Sun, Jun 17, 2018
“very good experience. The manager there is very good and helpful”
About ACE: 10.0 /10
Like: The manager was very good, upgraded my car, drove me to the airport
Dislike: young girl working when I returned was little snobby

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