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Live chat Email us Service Code: 6796246177
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Value for money through your online booking system was very good however ...

Reviewed: Wed, Sep 11, 2019
About Great Rentals: 6.7 /10
On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!
About QEEQ: 9.0 /10
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

Lewis Hopkin(s)

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Reviewed: Wed, Feb 28, 2024
About Great Rentals: 10.0 /10
Called them after landing, and they arrived promptly. Very convenient.
About QEEQ: 10.0 /10

C.Fairhall

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Economy | Nissan Tiida or similar
Reviewed: Tue, Oct 8, 2019
About Great Rentals: 8.3 /10
Was a little difficult with language. We are kiwis and all staff Asian descent. We did not really know about the 3rd party insurance arrangement. When we brought no excess insurance the thought of having to pay an excess and then claim it back sounded a little dodgy. thankfully we had no incidents.
About QEEQ: 10.0 /10

h.lukman

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Jul 23, 2019
“Compettive price for a decent car”
About Great Rentals: 7.3 /10
Audio system with gps in japanese language makes it impossible to use it
About QEEQ: 8.0 /10

Veronika

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Economy | Mazda Demio or similar
Reviewed: Sat, Jun 15, 2019
“Great price with no problems”
About Great Rentals: 9.0 /10
We received a larger car than expected. Given the very good price, we were a little wary of the company, but there were no problems at all
About QEEQ: 10.0 /10
No problems

H.Pham

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Economy | Toyota Yaris or similar
Reviewed: Mon, Apr 22, 2019
“Cheap but cheerful, older cars which is reflected in the price.”
About Great Rentals: 8.7 /10
Car was great but old and have damage. That was fine since this reflected the prices the car smelt badly of cigarettes and all the electronics inc gps are in Japanese which is completely useless in New Zealand. This was explained to me as they were Japanese imports. Overall a good service, I would use again. But be aware that they hold your deposit for 4 weeks after you return your car for possible fines, tickets, etc which I had never experienced before.
About QEEQ: 9.0 /10
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