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Live chat Email us Service Code: 5942880314
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Value for money through your online booking system was very good however ...

Reviewed: Wed, Sep 11, 2019
About Great Rentals: 6.7 /10
On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!
About QEEQ: 9.0 /10
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

Gladys Sainsbury

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Reviewed: Fri, May 9, 2025
About Great Rentals: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

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Intermediate | Toyota Camry or similar
Reviewed: Thu, Feb 27, 2020
“Cheap & no-frills but perfectly adequate for what I needed.”
About Great Rentals: 6.0 /10
The car was good for the price I paid for the rental - just what I needed - right size & good luggage capacity. The car was not very clean on pick-up though - I had to clean all of the windows inside and outside just to see where I was going...It had not been washed for a while either I would say
About QEEQ: 8.0 /10

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Economy | Nissan Tiida or similar
Reviewed: Thu, Feb 13, 2020
“Could have been better.”
About Great Rentals: 6.3 /10
The car was ok, but not very clean. The two front tyres were too low in air. The receptionist was friendly, but constantly speaking to her colleague in a foreign language (chinese??), which I thought was not very nice at all. She did ask her male colleague to look at the tyres and he put more air into them. When we pointed out the uncleaned boot space, he took the car and lateron returned it cleaned.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Mon, Sep 16, 2019
“Old car and long time refund”
About Great Rentals: 7.0 /10
It was an old car, I couldn’t even use apple play. The deposit money will be refunded in 20 days which is too long, while other rentals would just take for 5 days.
About QEEQ: 10.0 /10

ColB

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Economy | Toyota Yaris or similar
Reviewed: Wed, Aug 29, 2018
“Friendly helpful team at Great Rentals”
About Great Rentals: 9.6 /10
Like: Excellent value for 2 day rental of a small older car for visiting friends and family in Auckland. Great Rentals site is easy to find using a navigator on vehicle return as it's close to the Southern and South Western motorways.
Dislike: Distance from the airport takes a bit of extra time, but was OK as a compromise for a better priced weekend rental.

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