Service similar to a low cost airline. You can fly but with many irritants

R.Misra

United States

Reviewed: Tue, Sep 17, 2019

About Routes: 7.7 /10

Had a tough time finding the location in the airport. The location is really not close to the airport and that added more time to pick up. I didn't get the Nissan Rogue as booked but a jeep which is technically an upgrade but inconvenient. The tank was half full which was always a problem for me as I didn't know how much to fill. The folks at the counter were friendly and so also the person who dropped us.

About QEEQ: 8.0 /10

Routes

Orlando International Airport(MCO)

Orlando

United States

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Routes Orlando Airport

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sat, Aug 31, 2019

“Car great but Routes counter staff didnt seem aware of what was already prepaid.”

About Routes: 9.0 /10

Far too pushy on extras such as liability cover

About QEEQ: 10.0 /10

C.Abrahms

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sat, Jun 22, 2019

“You need more staff! We waited about an hour and a half to pick up our car. That is unacceptable.”

About Routes: 9.7 /10

Waited way too long, but the young man that serviced us was wonderful!

About QEEQ: 10.0 /10

H.A

United States

1 days rental

Economy | Kia Rio or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, Feb 7, 2019

“Would not recommend, unsafe vehicles and prices different than advertised.”

About Routes: 5.7 /10

I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.

About QEEQ: 8.0 /10

United States

1 days rental

Special SUV | Jeep Wrangler or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, Jan 24, 2019

“will never use you again.”

About Routes: 6.3 /10

Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.