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A very curious arrangement

Reviewed: Wed, Sep 18, 2019
About Easirent: 6.3 /10
Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.
Mini Van | Volkswagen Touran 7 Seats or similar

Relevant Reviews on Easirent Dublin Airport

Hiram Chaplin

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Reviewed: Wed, Nov 13, 2024
About Easirent: 8.0 /10
The car is relatively new, but a $2900 deposit is required if you don't purchase the in-store insurance.
About QEEQ: 8.0 /10

A.Knight

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Standard | Volkswagen Passat Estate or similar
Reviewed: Tue, Jan 7, 2020
“On current experience I’d go to a hire company that provides the car class booked.”
About Easirent: 6.3 /10
Was told the class/size of vehicle I booked wasn’t available, hence I had to leave a bag in Dublin with relatives. Witnessed the same routine with another customer when I returned the vehicle, which makes me wonder.
About QEEQ: 7.0 /10
Have yet to see a refund which the so called price protector achieved for me, certainly hasn’t hit my credit card. And it’s now 3 weeks since my hire started.

Kevin

View more >
Compact | Ford Focus or similar
Reviewed: Sun, Jul 28, 2019
About Easirent: 7.7 /10
Add drop off location to the rental agreement. We had to look it up on the internet.
About QEEQ: 8.0 /10

I.Blasco Novell

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Mini | Fiat 500 or similar
Reviewed: Wed, Apr 24, 2019
About Easirent: 7.3 /10
The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...
About QEEQ: 10.0 /10

B.Watkins

View more >
Mini | Fiat 500 or similar
Reviewed: Thu, Nov 2, 2017
“Good”
About Easirent: 8.0 /10
Dislike: Te car hadn't been washed when we collected it

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