car boot failed so I had to call out AA and waste a few hours while they were unable to fix it

All good experience

Friendly staff, car was exactly what was ordered with no problems.

Used EasyRentCars.com multiple times and can not be happier. 10/10

The longest wait and an error on my part cost me 4 times the original quote but there was no compromise on their part.

Car category I booked was not even available at the location. Told by counter staff go and complain to ACE. Given a completely unsatisfactory vehicle instead.

At the time of pick up the desk person told me if I notice any damages then I should send photos by the following day by noon. This clause is included in the contract with Green Motion if the pick up time is night. I did send all the photos of all the pre-existing damages by email. The email was acknowledged. But at the time of hand over the desk person told me that he could not find the photos which I have sent. By the following day I was charged for the damage. I wrote to Green Motion that it was a pre-existing damage but the reply I received was "the bumper damage is more significant at the end". I am enclosing photos here for your perusal. Never be cheated by Green Motion LHR. Great Cheaters and dishonest.

I don't have any complaint with Easy Rent Cars. When I approached the support services then they have been prompt and helpful.