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Search for ACE Car Rentals in London

car boot failed so I had to call out AA and waste a few hours while they were unable to fix it

Reviewed: Fri, Sep 20, 2019
About ACE: 7.7 /10
Counter staff initially told me I had no insurance and convinced me it was because it was booked as for US based folk and they had it on cards and did not need it. Luckily I realised that my booking said I had and pointed it out - I had passed over that info
About QEEQ: 8.0 /10
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Ford Focus 2 Doors image
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Compact | Ford Focus 2 Doors or similar

Relevant Reviews on ACE Heathrow Int l Airport

A.Davis

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Compact | Peugeot 308 or similar
ACE
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Nov 16, 2023
“Better to book direct and know what the charges will be”
About ACE: 10.0 /10
All good
About QEEQ: 10.0 /10
I ended up paying more on site than quoted by QEEQ

M.P

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Compact | Ford Focus or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Fri, Jul 12, 2019
“The worst wait I have ever experienced in my life”
About ACE: 6.0 /10
The longest wait and an error on my part cost me 4 times the original quote but there was no compromise on their part.

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Mini | Fiat 500 or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Tue, Apr 30, 2019
“Got caught out by hidden extras”
About ACE: 6.7 /10
Waited ages to pick up car. Wouldn't accept my credit card for the deposit, but would accept it to pay the 0 excess charges as a result. Car was good though.
About QEEQ: 7.0 /10

J.O'brien

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Compact | Ford Focus Cabrio or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Fri, Apr 26, 2019
“Great except for the 2.5h wait !”
About ACE: 9.3 /10
Everything was good except for the long delay to pick up my car. 2.5 hours wait isn’t acceptable, taking 40 mins to book people is crazy. You need to address the issues when renting to foreign drivers.
About QEEQ: 8.0 /10
Great very easy to use

N.Sala

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Compact | Ford Focus or similar
ACE
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, Aug 30, 2018
“Ace Rent Cars”
About ACE: 9.4 /10
Like: The Customer Service Advisor Danielle provided excellent service and was very friendly. I would definitely recommend Ace Rent Cars/Green Motion because of her. thank you very much Danielle.
Dislike: Long waiting time to pick up but mainly because customers did not find out about company's policy before collecting car.

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