Good

I contacted the car rental company at the airport, and the shuttle arrived in about 10 minutes. The rental location is not far from the airport, taking at most 10 minutes by car. The car pickup process was very quick and easy. I will choose Routes again next time.

Good fast flexible

good

Off-airport location so you need to call upon arrival and get picked up. Information was provided at booking, and good instructions were provided when I called. Pick-up was quick and efficient. The only issue I had was that they just tell you to return the car with however much fuel is in it when you pick up. I'd prefer to start with a full tank as it's difficult to determine exactly how much fuel was used.

I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.

Like: I was surprised what that I paid so little for a good car. Everyone else was 2 times as expensive.
Dislike: Nothing