Good value but the staff insist to upsell insurance.

Y.Bin Selatha

Mexico

Reviewed: Sat, Oct 5, 2019

About MEX: 10.0 /10

My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.

About QEEQ: 10.0 /10

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on MEX Cancun airport

Cynthia Clemens

Mexico

1 days rental

Reviewed: Thu, Feb 13, 2025

About MEX: 8.0 /10

Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.

About QEEQ: 10.0 /10

Hobart Gilbert

Mexico

1 days rental

Reviewed: Wed, Feb 5, 2025

About MEX: 10.0 /10

Smooth service

About QEEQ: 10.0 /10

Beryl Wollaston

Mexico

1 days rental

Reviewed: Mon, Jul 29, 2024

About MEX: 6.0 /10

About QEEQ: 10.0 /10

Cathy Dobbin

Mexico

1 days rental

Reviewed: Fri, Oct 11, 2019

About MEX: 10.0 /10

The rental process at Cancun airport is quite efficient and the service is warm. There's no excessive upselling or troublesome tactics. I think the main reason is the high traffic here, they don't have the time or need to earn money in such a way. Additionally, rental companies are close to each other, making the competition fierce. Bad service would lead to losing customers.

About QEEQ: 10.0 /10

Mexico

1 days rental

Luxury SUV | Hyundai Creta or similar

Reviewed: Sun, Jul 7, 2019

“I was charged $200 more for a car and service was absolutely terrible never again!!!”

About MEX: 4.7 /10

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

Good value but the staff insist to upsell insurance.

Relevant Reviews on MEX Cancun airport

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