Excellent

Great

They didn't provide the reserved model, and none of their locations had a replacement vehicle available. They also didn't allow early cancellation. The offered Tesla wasn't suitable for long-distance travel. After picking up the car, we found that even when parked overnight, the battery still drained, causing us to make multiple long charging stops during the trip. This added extra time and fatigue, resulting in a very poor rental experience.

Basically satisfied

The car condition was poor, and the counter staff spent too much time selling insurance.

Truck was not clean, had to spend 20$ at car wash

Decent