The wait time in line when picking up the car was quite long.

My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.

I am new to Qeeq.com. Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.

Great customer service

It's a lovely small company, however it took a while til they picked me up from the airport location. and also for the second time they gave me a minivan instead of the economy car i booked. If you enjoy such upgrades you're in for a good surprise. I though I just spent extra money on gas. But otherwise - a positive experience.

There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.