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85% GR8 (the car was brill), 15% Bad(Cizgi staff not helpful)

Reviewed: Thu, Oct 10, 2019
About Cizgi: 7.7 /10
The car was GR8, The Pick up was a bit slow & staff tried to give us manual drive car instead of Automatic, so we would not have to wait for automatic car to turn up. We paid for automatic (for safety reasons), so we insisted on it & hence had to wait over 30mins for car to turn up. We had so much difficulty finding the entrance to correct car park at Izmir terminal & due to lack of "CIZGI" signs outside of the car park, we ended up in the wrong car park & when we finally got the Cizgi guy to come up to where we parked (on different level to drop off point), he demanded that we have to pay 20 TL for the car parking payment, even though we explained it was not our fault. The paperwork provided had no clear instruction or map showing correct drop off point & what the procedure was?! we were not happy with the Cizgi staff at pick up/drop off office in car park.
About QEEQ: 10.0 /10
The booking process was clear & efficient
Economy | Opel Corsa or similar

Relevant Reviews on Cizgi Adnan Menderes Airport

Marguerite Robin

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Reviewed: Mon, Sep 15, 2025
About Cizgi: 8.0 /10
Izmir Airport branch is overall good, but the pickup location is a bit hard to find.
About QEEQ: 8.0 /10

Winni Veblen

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Reviewed: Thu, May 16, 2024
About Cizgi: 10.0 /10
Very satisfied, will rent again next time.
About QEEQ: 10.0 /10

Carr Marshall

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Reviewed: Tue, Mar 5, 2024
About Cizgi: 8.0 /10
Maybe it's because of the promotions on Xiaohongshu, it was off-season at the airport and other companies had no customers, but there were several people in line at this one. Each person took about 10 minutes. I bought additional glass and tire insurance on QEEQ, but the staff told me that for domestic purchases, even small scratches require a police report for reimbursement. However, for scratches, the police wouldn't come out. They cover car damage but not scratches. In the end, they convinced me to buy the cheapest insurance. I calculated that it's better to buy the insurance at the rental store rather than buying it in advance because the prices are similar. You don't need to buy it twice, and you avoid the hassle of being upsold. The service is also better at the rental store, and you have to buy it anyway. The car was pretty good, relatively new, the road conditions were nice, and there weren’t many cars on the road. Returning the car was quick, less than five minutes.
About QEEQ: 8.0 /10

Riza Iskenderi

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Mini Van | Dacia Lodgy or similar
Reviewed: Mon, May 30, 2022
About Cizgi: 6.0 /10
Car was too small for a 6 seater. No space for luggage. We asked for paid upgrade but got denied since we had used qeeq to book. The car was dirty inside and outside. The gas was empty to empty which is hard to do. I ended up with 20 euros of gas in the car on my return. The staff were friendly though.
About QEEQ: 8.0 /10

w.wooyickrichard

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Medium SUV | Dacia Duster or similar
Reviewed: Tue, May 28, 2019
“good”
About Cizgi: 6.7 /10
not easy to find the brand name
About QEEQ: 10.0 /10
good

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