The guy at the counter during pick up was rude. The car was filthy upon pick up.8

Waited over an hour to get picked up by the shuttle...quite stressful as I had an appt.

Well done

Carroll was fine damaged exterior, dirty inside at pickup no fluid in wipers

Terrible experience, the car I was given was not the assigned to me at the time of rental.The car smelled like pot, dirty. I had to exchange the car because the breaks were so bad.

The car was not washed when picked up and only had 1/2 tank of fuel. The total cost was also $9,00 higher than my reservation. The counter staff explained it as an additional tax. My reservation stated it was total cost including those taxes.

Please vet the Car Rental Agency before putting on the website. The Car Rental Agency that I ended with had no idea about my reservation, were clueless about the pick-up location. One of the Allstates customer reps suggested me to take the airport shuttle to La Quinta Hotel and then take an Uber to reach the Pick-up Location. Completely disgusted and disappointed. Won't be using this agency and website ever again.