The guy at the counter during pick up was rude. The car was filthy upon pick up.8

Excellent customer service and overall the experience was excellent

A very dirty car and was previously driven by smokers. Otherwise, everything was great.

Smooth and fine

I was given different type of car than what I have reserved for and its condition is very terrible and lot of noise while driving. No windshield liquid and lot of dust. Since I do not have any other option I had to take it.

The owner of AllStates is a very dishonest and unethical businessman who enjoys preying on his customers. Not only was I charged more money at the counter than I had originally agreed to pay during the original booking process, but I was essentially denied the ability to pay off my toll charges upon returning the vehicle back to the car rental station and warned that an additional $30 late charge would be tacked onto my credit card account because I elected not to pay the $9.50 per day for unlimited toll road use. I strongly encourage anyone considering making a reservation through Allstates to choose a different car rental company, because you can bet that you’re going to end up paying far more than you had originally intended!

The car was not washed when picked up and only had 1/2 tank of fuel. The total cost was also $9,00 higher than my reservation. The counter staff explained it as an additional tax. My reservation stated it was total cost including those taxes.