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Live chat Email us Service Code: 4355331312
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Search for Routes Car Rentals in Vancouver

Online Bait and Switch

Reviewed: Sun, Oct 13, 2019
About Routes: 5.3 /10
the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.
Jeep Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Laura Larkin

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 13, 2019
About Routes: 4.0 /10

Waiting

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 26, 2019
“The car was ok but the service was terrible.”
About Routes: 7.0 /10
The wartime to get the car, and especially to drop off the car and have the shuttle take me to the airport was very long. Almost missed my flight. There was a huge lineup of people waiting to get cars.
About QEEQ: 8.0 /10
Seems fine.

F

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Sep 3, 2019
“Don't take Routes”
About Routes: 4.0 /10
They will try to get money in every way possible. Everyone was angry. Shuttle system do not work at all. Feel like a scam.
About QEEQ: 8.0 /10

K.Helle

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sat, Aug 3, 2019
“Probably wouldn’t use again”
About Routes: 6.7 /10
The car was fine. The radio wasn’t very good, but it was clean and ran fine. The wait to pick it up was over an hour once the shuttle dropped me off. You cannot use a debit card or cash for the $500-$1000 deposit. They also do not accept discover card. Read the fine print and you probably won’t have an issue.
About QEEQ: 10.0 /10
Booking was fine and I was auto rebooked to save a few more dollars. Overall, it was good, but the rental company mentioned that they are. It fans of 3rd party booking.

P.Nayeri

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Compact | Honda Civic or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Sep 14, 2018
“excellent value for money?”
About Routes: 9.8 /10
Like: Good service ,good value no problems.

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