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Search for Routes Car Rentals in Vancouver

Online Bait and Switch

Reviewed: Sun, Oct 13, 2019
About Routes: 5.3 /10
the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.
Jeep Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

S.Robertson

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Oct 9, 2019
“I would never rent with them again.”
About Routes: 5.0 /10
Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 1, 2019
“Routes is cheap, but be prepared for a long wait.”
About Routes: 6.7 /10
Understaffed, long lines and long wait times. Doesn't seem to have been organized well. One lady waited over 90 minutes for a car she booked months in advance.
About QEEQ: 10.0 /10

R.Hutson

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Jul 23, 2019
About Routes: 10.0 /10
Routes was easy to deal with. People were helpful and friendly and I would definitely rent from them next year when I am back. I love the car I had and it exceeded my expectations.
About QEEQ: 9.0 /10
came back to me with a discounted price which I was so so happy with.

T.Cannon

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Standard | Nissan Altima or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jun 13, 2019
About Routes: 10.0 /10
45 minutes to process us too long. That's not on the staff. You need more people
About QEEQ: 8.0 /10

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Mar 27, 2019
“Great car, pick up took a while.”
About Routes: 7.7 /10
Car was nice, they only started to clean it when we arrived so had to wait.
About QEEQ: 9.0 /10

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