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Search for Routes Car Rentals in Vancouver

Online Bait and Switch

Reviewed: Sun, Oct 13, 2019
About Routes: 5.3 /10
the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.
Jeep Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Dolores Hemingway

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Aug 15, 2019
About Routes: 4.0 /10
Fast process, car exterior acceptable, but the interior is extremely dirty. The pickup and drop-off location is extremely far from the airport!

Jack Roy

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Nov 4, 2019
About Routes: 6.0 /10
Waited in line for about an hour, mostly English service with very little Chinese support.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Nov 7, 2023
About Routes: 10.0 /10
good a bit understaff but nice
About QEEQ: 10.0 /10
good

Jay

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Sep 26, 2019
“Overall experience was very pleasant.”
About Routes: 9.7 /10
Shuttle pick up time was longer than expected. Shuttle driver and counter staff were very polite and friendly. More shuttle service and additional counter staff will be helpful for faster customer service.
About QEEQ: 10.0 /10
It was very easy to book online.

t.Johnston

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Special SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jun 10, 2019
“Never rent with Routes YVR”
About Routes: 4.7 /10
Waited 30 minutes for shuttle. Arrive at location. Waited another hour. I took over 20 minutes per customer to pick up a car. Only 2 check in people. Book specifically a Wrangler Jeep. Given a boring Durango SUV. Car was very dirty on outside. I had to wait a further 15 to get it washed. Took over 2 hours from waiting for shuttle to driving off with car. Tank was completely empty. Light flashing and needle below E sign. Would not recommend Routes and question Easy Car for being associated with this company.

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