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Live chat Email us Service Code: 6170067086
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Good

Reviewed: Tue, Oct 15, 2019
About ACE Rental Cars: 9.7 /10
Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.
About QEEQ: 8.0 /10
I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Zachary Congreve

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Reviewed: Sun, Oct 5, 2025
About ACE Rental Cars: 8.0 /10
I booked a 2023 Toyota Camry (Standard/Mid-Size), but was actually given a Kia K4 (Compact). Initially, the staff said there were no Camrys available and tried to offer an old Subaru small SUV, which couldn't fit two suitcases. Only then did they switch to the Kia K4. The vehicle provided did not meet the expected model.
About QEEQ: 10.0 /10

Erin Cissie

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Reviewed: Sun, Apr 27, 2025
About ACE Rental Cars: 10.0 /10
The pick-up and drop-off process was very smooth.
About QEEQ: 10.0 /10

Griselda Eddie

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Reviewed: Fri, Sep 20, 2024
About ACE Rental Cars: 8.0 /10
Fast service.
About QEEQ: 10.0 /10

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Small SUV | Mitsubishi ASX or similar
Reviewed: Mon, Apr 8, 2024
“Very smooth experience.”
About ACE Rental Cars: 9.0 /10
We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.
About QEEQ: 10.0 /10
Super easy to use and a far superior price to anything else.

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Tue, Feb 4, 2020
“Excellent. Very pleased with the level of service and overall quality for the price.”
About ACE Rental Cars: 9.3 /10
Car was a Kia cerato - not a great car but was in a clean condition. Windscreen wipers weren’t great in the rain. Otherwise, everything was great including service.
About QEEQ: 10.0 /10
Great. Price drop protector is good. I don’t think we benefited this time but we have done before.

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