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Search for ACE Rental Cars Car Rentals in Melbourne

We will never use Ace car rentals again, it left a very bitter taste in our mouths.

Reviewed: Fri, Apr 10, 2020
About ACE Rental Cars: 6.0 /10
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??
Toyota Corolla Hatchback image
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Conrad Wilhelmina

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ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, May 8, 2024
About ACE Rental Cars: 10.0 /10
There is a shuttle service at the airport, which is very convenient.
About QEEQ: 10.0 /10

T.Cropper

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Compact SUV | Toyota RAV4 or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Feb 26, 2020
“Not sure I’ll try it again”
About ACE Rental Cars: 7.7 /10
Subsequent attempt to hire a car in cairns unsuccessful I booked got a number but subsequent e-mails wanted more information I didn’t check my email until I got to Cairns & found out booking cancelled
About QEEQ: 10.0 /10
Make it easy - like my experience in Melbourne & all is good

N.Davison

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Oct 9, 2019
“Not easy”
About ACE Rental Cars: 6.7 /10
No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service

K.Kaur

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Jul 29, 2019
“Bad experience with ACE”
About ACE Rental Cars: 4.3 /10
The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ: 10.0 /10
Great, thank you Easyrent cars. Please remove ACE from your list.

N.Olney

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Intermediate | Toyota Corolla or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Feb 18, 2019
“Hassle free - no problems!”
About ACE Rental Cars: 9.0 /10
Friendly and helpful staff member. Had no issues at all. Pick up from airport was easy and drop off equally as good.
About QEEQ: 10.0 /10

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